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Getting Started

Overview
Website
App
- Quick and easy Android app integration
Email
SMS
Viber
- Viber Onboarding Process
RCS
- RCS Onboarding
- RCS in Journeys
WhatsApp
Line Channel
Zalo

Web SDK

Basic Setup
- Direct JS Integration
- JS Integration via GTM
Customer Engagement
User & Event Tracking
Product Experience
- Defining Actions
- A/B Testing and Feature Management

Android SDK

Basic Setup
Customer Engagement
User & Event Tracking
Product Experience
Troubleshooting

iOS SDK

Basic Setup
Customer Engagement
User & Event Tracking
Product Experience

React Native SDK

Basic Setup
Customer Engagement
User & Event Tracking
App Inbox Integration
Product Experience

Flutter SDK

Basic Setup
Customer Engagement
User & Event Tracking
App Inbox Integration
Product Experience

SDK Release notes

Android SDK
iOS SDK
Flutter SDK

Integrations & Plugins

Overview
Shopify
- Integration checklist - Shopify Plugin
Magento
WordPress
Appsflyer
vue.js
Angular.Js and React.Js
Branch.io- ESP Integration
Appsflyer OneLink: ESP Integration
Branch - Event Integration
Amplitude (Cohort Sync)
Zapier integration
Adjust ESP Integration

CEE APIs

CEE APIs Overview
Contact APIs
List APIs
UDT APIs
Activity API
- Add Activity API
App Push Notification Trigger API
App Push Notification Campaign API
Email Campaign API
GDPR APIs

AI/ML in CEE

Overview
Send Time Optimisation in Email
Send Time Optimization in APN
Subject Line Optimisation
Subject Line Generator - Generative AI powered
Preferred Channel
Raman Insights
Raman reports - App Churn Management
Predictive segments
- How to create Predictive segments?
Raman CoPilot (Alpha)

Audience

Audience
Content
Analytics

Campaigns

Website Personalization Campaigns
Personalization in CEE
Email Broadcast
Intro to Web Push Notifications
Web Push Opt-Ins
Web Push Broadcast
App Push Notification
SMS Broadcast
- SMS 2.0 (New)
Standard Edit Actions for Campaigns
Web Message
In-App message
- Guidelines for using custom HTML in In-app messages
FB Audience Targeting
Journey Builder 2.0

Product Experience Guide

Setup nudge journey
User segments as target audience
Understanding the operators for segment creation
Using regex pattern as operator condition
Analyzing Nudge Results
Nudge Design Customizations
Duplicating the nudge journey
User level frequency capping for nudges
Setting up nudge priority
DIY HTML based nudges
Aggregate Report Export
Understanding why nudges are not shown
Single Sign On (SSO)

Content

App Push Template
- Raman Recommendations in APN template
Email
SMS
- SMS 2.0 (New)
- DLT registration process and FAQs
BPN
WhatsApp templates

Insights

Dashboards
Analytics
Reports - Nomenclature
Export Logs
- Export Logs (Campaigns)
- Export Logs (Segments)

Assets

Website
App
sFTP
Geofences

Miscellaneous

Product Catalogue Sync
Important : Google and Yahoo Email Compliance Changes
Browser Push Notification – HTTP vs HTTPs
How to register with Firebase Cloud Messaging (FCM)
CEE account Disable
Sandbox (Test) Environment
CEE Adoption Scorecard
Algorithm based personalization - IRD
Webhooks
Event Data Scheduler
Message Deduplication
Conversion Window
App uninstall tracking

Admin

Account Configuration
User Management
Billing Section

access control & privacy Policies

Role Based Access Control
- Maker Checker
Privacy & Policy Overview
- Data Processing Addendum
Data Retention Policy
General Data Protection Regulation (GDPR)
Anti-Spam Policy
Privacy Policy

Resources

Glossary
GitRepo
Push Amplification
Popular use-case Recipes
- Cart abandonment via Journey
- Journey use-case (Sector-wise)

Overview

Maximize the value of your existing product/business and extend customer satisfaction with range of integrations & plugins

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Updated 5 months ago