It is our constant endeavour to enhance your experience with Smartech, and ensure you get great services from Netcore.
As a step towards improving the data processing speed and overall application performance, we are adopting a new Data Retention Policy.
|Data Retention Limit|
|Activity of Anonymous users||Last 90 days|
|Activity of Identified and Addressable users||Last 365 days|
|Campaign Reports||Last 365 days|
This will affect the following areas:
Reports - No report data will be available for the campaigns older than the defined retention limit.
Segmentation will not work for data older than older than the defined retention limit.
Analytics will not be available for data older than older than the defined retention limit.
Please note that the old data once purged, cannot be retrieved.
For any queries, please contact Smartech Help desk.
Updated about a year ago