Smartech

Introduction

Netcore Smartech is now 'Netcore Customer Engagement & Experience platform' and with that new identity comes a new design language, simplified information architecture, easy to use navigation and host of new features on user journeys, analytics, insights and dashboards that are powered by AI

A whole new and refreshing user experience with new intuitive icons and seamless interface blended with a lean & intuitive information architecture with easy navigation and user friendly menu icons which by the way comes to life when you interact with them.

We heard the feedback from our customers and introduced ‘Switch Account Functionality’ which enables a user to switch between multiple Netcore accounts without logging out unlike before.

We came across many success stories around benefits of Raman led capabilities, so we have made it always accessible on the product header, so that users can access actionable Raman insights from anywhere within the product.

We also analyzed our user behaviors on our product and noticed that more than half of our users would go to the campaigns section post logging into the product to create a new campaign. So we took a data driven call to add an always accessible quick create functionality so that you can create campaigns, analytics, templates and audience from anywhere inside the product in a single click.

Users will now be able to see all of the campaigns in one place thanks to a unified campaign listing. The listing includes campaign information as well as campaign statistics, allowing users to analyze the most recent campaigns in one place.

Are you as excited as we are? here is a sneak peek!

Updated about a month ago


Introduction


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