Smartech

Browser Push Notifications

What are Browser Push Notifications?

Browser Push Notifications (BPN) are clickable messages that appear on the browser, irrespective of the fact whether the contact is active or not active on your website.

No contact information (email ID, mobile number, etc.) is required to send Browser Push Notifications. Browser Push Notifications can be sent to identified as well as anonymous contacts. However, these can be sent only when the contact has subscribed or agreed to receiving notifications.

A pop up dialog box appears on the browser that asks the contact to allow or deny displaying of the browser push notifications.

Prerequisites of Browser Push Notification

To enable Browser Push Notification on your website, there are 4 important points to be followed

  1. Google Chrome or Mozilla Firefox browser.
  2. Automation service enabled Smartech platform.
  3. A HTTPS or HTTP website. HTTPS is recommended.
  4. Firebase Cloud Messaging (FCM) details.
  1. If FCM details are already being used for previous BPN service, please use the same details.
  2. If you do not have FCM details, please click here to understand how to generate FCM.

To start integrating Browser Push Notification to your Website, click here.

Browser Support for Browser Push Notifications

The below table explains browsers and the versions which support Browser Push Notifications

Device
OS
Browser

Mobile

Android
iOS

Chrome 50+, Firefox 50+
No Support

Tablet

Android
iOS
Windows

Chrome 50+, Firefox 50+
NA
Chrome 50+, Firefox 50+

Desktop

Windows
Linux
Mac OS

Chrome 50+, Firefox 50+
Chrome 50+, Firefox 50+
Safari 9.1 +

Desktop vs Mobile

Parameters
Desktop
Mobile

Permission

Opt-in required

Opt-in required

Character limit

Depends upon screen size, dimension of notification

Depends upon screen size, dimension of notification

Deep link support

Yes

Yes

Image support

Only Chrome

Only Chrome

Device

Notifications displayed when delivered

Notifications displayed on lock screen

Time To Live (TTL)

Between 1 hour and 28 days

Between 1 hour and 28 days

For any queries, please refer FAQ section or contact [email protected]

Updated about a year ago


Browser Push Notifications


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